• A credit card is required to reserve an appointment.
  luxe & luna adheres to a strict 24-hour cancellation policy.
  
• Please call us at 615-454-4949 if you need to reschedule or cancel your appointment.
  
• Any cancellations or no-shows with less than 24-hours of notice will be charged $25 for each 15 minutes of scheduled service(s) ie any 60 minute facial or massage will be a flat $100 fee.
  
• As a small, appointment-based business, this is truly the only way we can keep our doors open.
• We appreciate your understanding and thank you for your continued support.

Please arrive at least 15 minutes before your scheduled appointment to allow yourself time to get comfortable and enjoy complimentary refreshments in our spa lounge.

Most services flow best without the interference of jewelry. We recommend leaving your valuables at home as we’re not responsible for any lost or stolen personal items.

To preserve a relaxing atmosphere for all our guests, we ask for cell phones to be silenced during your time at luxe & luna.

We accept the following forms of payment: Cash, luxe & luna Gift Certificates, American Express, Visa, Discover, and MasterCard.
Gratuity is always appreciated and may be cash or card.

We hope that you are delighted with your luxe & luna purchase. If you are not completely satisfied, we are happy to offer a store credit on most products IF returned to us within 14 days of purchase— *provided they are in their original packaging, unopened and unused.

If you’re pregnant, have allergies, medical conditions, or are taking medications, please consult with your physician to determine which services are right for you.
Be sure to inform your technician of any medical condition or concern before your service begins.

At this time, luxe & luna does not offer massage therapy for guests under 18 years of age. 

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All massage sessions are strictly professional. Any suggestive statements, inappropriate jokes, innuendos, or actions will result in immediate termination of the session wherein the client pays the full cost of service. Individuals who violate this policy will be blocked from all future appointments at luxe & luna.

The gift of relaxation + renewal, what could be better?
Our gift certificates are available in any denomination.
To purchase, please visit luxe & luna Boutique Spa in Nashville, or simply purchase a gift certificate here

Find us on Instagram and Facebook @luxeandlunanashville #luxeandlunanashville #luxeandlunaspa

Our medical director is Marek Kacki, MD. His practice is located at Visage MedArt in Nashville, Tennessee.